User Agreement

1. General Provisions

1.1. This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between the owner of the website moscow-city.guide (hereinafter referred to as the "Site") represented by the Site administration (hereinafter referred to as the "Administration") and any person using the functionality of the Site (hereinafter referred to as the "User").
1.2. The Site is an information Internet resource that provides Users with the opportunity to post reviews, comments, ratings and information about companies. The site moscow-city.guide is not a mass media outlet, and the Administration does not perform the function of preliminary editorial review of materials.
1.3. By starting to use the Site or by completing the registration procedure, the User confirms that he/she has read the terms of the Agreement, understands them and accepts them in full. If the User does not agree with any of the provisions, he/she shall refrain from using the Site.
1.4. The Administration reserves the right to unilaterally change the terms of this Agreement at any time without prior notice to Users. The new version of the Agreement shall enter into force from the moment of its publication on the Site. Continued use of the Site after changes have been made shall mean the User's consent to the new terms.

2. Registration and account

2.1. To publish content (reviews, comments, information about companies) on the Site, the User may register by providing current and reliable data: email address, name (or nickname), and in some cases, telephone number. The User is fully responsible for the accuracy, completeness and relevance of the data provided.
2.2. The User undertakes to promptly update his/her account data if they change. One User may have only one account; re-registration of another account without the permission of the Administration is not allowed.
2.3. When registering, the User selects a password to access the account. The User is obliged to ensure the confidentiality of their password and not to disclose it to third parties. Any actions performed using the User's account are considered to be performed by the User. The Administration is not responsible for the consequences of unauthorized access to the account in the event of a violation of security measures by the User.
2.4. The Administration has the right to request confirmation of the specified data from the User (for example, to confirm the email address or phone number). If the User refuses to provide confirmation or discovers that the provided data is unreliable, the Administration has the right, at its own discretion, to block or delete the User's account.

3. Posting user content

3.1. The User has the right to post content on the Site, including, but not limited to: text reviews of companies, ratings and assessments, comments on materials, as well as information about companies (description of activities, contacts, etc.). By posting any content on the Site, the User confirms that he/she has all the necessary rights to such content and that its posting does not violate the rights of third parties and the requirements of the legislation of the Russian Federation.
3.2. The User guarantees that the materials published by him/her on the Site (including reviews, comments, information about companies, etc.) are reliable (to the extent that they contain factual information) or are clearly marked as an expression of a subjective opinion or assessment. The User is solely responsible for any content posted by him/her, its compliance with reality and legality.
3.3. The User is strictly prohibited from posting content on the Site that:

  • violates the current legislation of the Russian Federation, calls for breaking the law or contains information the distribution of which is prohibited (for example, extremist materials);
  • contains threats, calls for violence, insults, defames the honor, dignity or business reputation of others or contains slander or knowingly false information;
  • violates intellectual property rights (copyright and related rights, rights to trademarks, patents, etc.) or discloses commercial secrets or personal data of third parties without legal grounds;
  • contains spam, advertising or commercial offers not agreed upon with the Administration, mass mailing of unwanted information, chain letters, "pyramids" or intrusive materials;
  • contains malware (viruses, Trojans) or links to resources that can harm computers, devices of Users or third parties;
  • in any other way violates moral and ethical standards, generally accepted rules of decency or contradicts the subject matter of the Site.

3.4. The User agrees that all reviews, comments, ratings, information about companies and other materials that he/she posts on the Site may be publicly available and visible to other Users. By posting content, the User grants the Site Administration a free, perpetual, non-exclusive right (simple license) to use this content within the functionality of the Site and for the purpose of its promotion. In particular, the Administration has the right to save, process, display content on the Site, as well as publish the User's materials on related resources indicating authorship (the User's name or nickname).
3.5. The publication of any materials by the User on the Site does not mean the consent or approval of their content by the Administration. All materials posted by Users reflect exclusively the opinions of their authors. The Administration is not responsible for such materials, does not confirm their accuracy and is not obliged to share the opinions expressed by the Users.
3.6. Information about companies posted on the Site may be obtained from open sources or provided directly by representatives or owners of the relevant companies. The Administration does not guarantee the accuracy, completeness and relevance of such information. The User understands and accepts that information about companies is published on the Site for informational purposes and may contain inaccuracies or outdated data.

4. Moderation and removal of content

4.1. Content posted by Users on the Site is automatically checked (moderated) using filters and algorithms designed to identify prohibited materials (spam, obscene language, etc.). The Administration does not perform a preliminary manual check of each material before publication.
4.2. If the content violates the requirements of the Agreement or the law, or if complaints are received from other Users or copyright holders, the Administration has the right to conduct an additional check and take measures. The Administration, at its sole discretion, has the right to refuse to post, edit or delete any User content if it considers that it contradicts the terms of the Agreement or the law.
4.3. The User agrees that the Administration has the right, without prior notice, to restrict access to content or delete content posted by the User if it violates these rules or may entail liability for the Administration or cause harm to third parties. The Administration may also temporarily suspend or block the User's access to the Site (or its individual sections) for violations.
4.4. The Administration is not responsible for any possible loss or distortion of user content, or for delays in posting or deleting it. The User must independently store backup copies of information important to him/her, posted on the Site.

5. Rights and obligations of the Administration

5.1. The Administration ensures the overall functionality of the Site in accordance with its purposes, but does not guarantee the absence of errors in the operation of the Site and uninterrupted access to it, as well as the safety of the posted information at any time.
5.2. The Administration has the right to change the structure and content of the Site, its design, the set of functions provided, as well as suspend or terminate the operation of the Site in whole or in part without the consent of the Users. At the same time, the Administration is not liable for any possible damage or losses that the User may incur in connection with such actions.
5.3. The Administration is not obliged to provide Users with any reports or explanations regarding the removal of any content or blocking of an account if such measures were taken due to the User's violation of the terms of the Agreement or the requirements of the law.
5.4. In the event of detection of a violation of the rights of third parties or receipt of official notifications (claims) about the illegality of the User's content, the Administration has the right to remove such content and transfer the necessary information about the User to the competent government agencies in accordance with the legislation of the Russian Federation.

6. Liability of the Parties and Disclaimer of Warranties

6.1. The User is fully responsible for all actions performed by him/her on the Site and for the content posted by him/her. The User shall independently and at his/her own expense settle all claims of third parties related to the content posted by him/her (including claims of slander, copyright infringement, dissemination of false information, etc.). In the event that any demands, suits or claims are made against the Site Administration in connection with the content published by the User, the User undertakes to accept the settlement of such claims and reimburse the Administration for all losses and expenses incurred (including legal costs) in connection with them.
6.2. The Site Administration does not guarantee the accuracy, completeness, reliability and relevance of the information posted on the Site, including information obtained from open sources, as well as user content (including reviews, ratings, comments, company descriptions, etc.). All information is published on an “as is” basis and is used by the User solely at his own risk. The Administration shall not be liable for any possible damage, losses, loss of data, lost profits, moral damage and other consequences arising from the use or inability to use the information posted on the Site or the functionality of the Site.

In accordance with Article 1253.1 of the Civil Code of the Russian Federation (introduced by Federal Law of 18.12.2006 No. 230-FZ, amended on 01.12.2022) and paragraph 2 of Article 10.1 of Federal Law of 27.07.2006 No. 149-FZ "On Information, Information Technologies and the Protection of Information", the Site Administration acts as an information intermediary and is not liable for information posted by third parties (Users), if it did not know and should not have known about illegal nature of the posted information, and in the event of receiving an official notification or a reasoned request from the copyright holder or authorized body undertakes to take reasonable and timely measures to restrict access to the disputed material or remove it.
At the same time, the Site Administration does not initiate the posting of user content, does not edit or approve it before publication (with the exception of automated filtering), does not select the recipient of such information and does not influence the content, in connection with which is released from obligations to pre-check the accuracy or legality of materials published by Users.
6.3. The Site and all its services are provided on an "as is" basis. The Administration does not provide any express or implied warranties regarding the Site and its functioning. The User uses the Site and the information posted on it solely at his own risk.
6.4. The Administration is not responsible for the content of third-party websites, links to which may be present on the Site, and does not guarantee their availability or correct operation. By clicking on an external link, the User leaves the Site, and further use of third-party resources is carried out at his own risk.
6.5. Limitation of liability. The Administration under no circumstances shall be liable for any direct or indirect damage, lost profits, loss of data, moral damage or other losses of the User or third parties arising from the use or inability to use the Site and its services. In particular, the Administration shall not be liable for:

  • any errors, inaccuracies or deficiencies in the content posted on the Site;
  • any damage caused to health, property or reputation as a result of using information obtained on the Site;
  • unauthorized access to the User's personal data or messages that occurred through no fault of the Administration;
  • failures, interruptions in the operation of the Site, technical problems, loss or damage of data, if they occurred through no fault of the Administration.

6.6. Nothing in this Agreement may be considered as establishing between the User and the Administration a surety relationship, an agency relationship, a joint activity relationship, an employment relationship or any other legal relationship that is not expressly specified in the text of the Agreement. The User uses the Site free of charge, therefore the provisions of the legislation on consumer protection do not apply to these legal relationships (except in cases expressly provided for by law).

7. Intellectual Property

7.1. All objects posted on the Site by the Administration (including, but not limited to: design, text content, graphic materials, logos, interface elements, company database, program code) are objects of exclusive rights of the Administration or other copyright holders and are protected by the Russian Federation legislation on intellectual property.
7.2. The User has no right to use (including copying, reproducing, distributing, processing, publishing, uploading, transferring to third parties or selling) the content of the Site that belongs to the Administration or the Site's partners without the prior written permission of the relevant copyright holder, except in cases expressly provided for by the functionality of the Site or applicable law.
7.3. By posting content on the Site, the User grants the Administration the right to use this content in accordance with paragraph 3.4. of the Agreement. In this case, the User retains all of his property and personal non-property rights to his own content.
7.4. In the event of illegal copying of Site materials or other violation of the exclusive rights of the Administration or third parties, the Administration has the right to demand that the violator stop the illegal use, delete the copied material, as well as compensate for damages and apply other protective measures provided for by law.

8. Privacy and personal data

8.1. When registering and using the Site, the User provides certain personal data (e.g. name, email address, phone number). The processing of the User's personal data is carried out in accordance with the Privacy Policy (if such is published on the Site) and the Russian Federation legislation on personal data.
8.2. By registering on the Site, the User agrees to receive informational messages from the Administration to the specified email or phone number (e.g. notifications of new reviews, responses to comments, system messages). The User has the right to unsubscribe from the mailing list at any time by following the instructions provided in the relevant message or by contacting the Administration.
8.3. The Administration makes efforts to protect the personal data of Users from unauthorized access, leakage or disclosure. However, the User understands that data transmission via the Internet cannot be absolutely secure, and the Administration cannot guarantee complete protection of information from risks arising from cyber incidents.

9. Applicable Law and Dispute Resolution

9.1. This Agreement, as well as all relations between the User and the Administration related to the use of the Site, are governed by and interpreted in accordance with the legislation of the Russian Federation. Issues not regulated by this Agreement shall be resolved in accordance with the norms of the current legislation of the Russian Federation.
9.2. All disputes and disagreements that may arise between the Administration and the User in connection with the implementation of this Agreement shall, if possible, be resolved through negotiations. If an agreement is not reached, the dispute shall be considered in a competent court at the location of the Site Administration, unless another procedure for jurisdiction is established by law.
9.3. Recognition by a court of any provision of the Agreement as invalid or not subject to compulsory execution shall not affect the validity of the remaining provisions of the Agreement. Failure of the Administration to act in the event of a User's violation of the provisions of the Agreement does not mean that the Administration waives its right to take appropriate actions to protect its interests later, nor does it mean that the Administration waives its rights in the event of similar violations in the future.

10. Final Provisions

10.1. This Agreement shall enter into force for the User from the moment they begin using the Site (including registering on the Site) and shall remain in effect indefinitely until it is replaced by a new version or until the User stops using the Site.
10.2. By accepting the terms of this Agreement, the User confirms that they have the necessary legal capacity and have reached the age from which they have the right to independently join such agreements in accordance with the law. If the User acts on behalf of a legal entity, they confirm that they have the authority to join the Agreement on behalf of the relevant organization.
10.3. In case of questions, claims or suggestions related to the operation of the Site or the implementation of this Agreement, the User may contact the Administration using the contact information specified on the Site.
10.4. This Agreement is drawn up in Russian. If a translation of the Agreement into another language is provided, in the event of a discrepancy between the Russian-language version and the translation, the Russian-language version shall have priority.

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