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In 2019, several ministries and departments moved to the so-called "Tower of Ministries" located on the territory of "Moscow-City". This is one of the skyscrapers of the IQ-quarter multifunctional complex, which was purchased by the state-owned company DOM.RF with the aim of creating a single workspace for a number of ministries, saving the city budget and increasing the effectiveness of their activities.
The first to be accommodated there were employees of the Ministry of Economic Development and the Ministry of Industry and Trade. A little later, employees of the Ministry of Communications, Rosaccreditation, Rosstandart and Rostourism were able to evaluate the advantages of the new work premises. The Federal Treasury was the last to move into the "Tower of Ministries".
How the preparation of new offices for ministries took place
In a few months, a comprehensive high-tech IT space was fully organized on the purchased premises, 100% meeting modern global requirements, and the IT infrastructure and services of government agencies were transferred to a new base. These tasks were entirely assigned to Rostelecom.
The new office looks no worse than the headquarters of the world's largest corporations, not only in design and ergonomics, but also in the quality of the digital solutions used. The created digital infrastructure fully complies with international standards in terms of information security and operational reliability.
The established network allows performing all work tasks online - easily and quickly. Thanks to this, the costs of operating the premises have been significantly reduced, work processes have been simplified, and the competitiveness of the state structure in the labor market has increased significantly. According to the authorities' plans, this solution should help attract more young, talented specialists to work in state structures and increase their efficiency.
To date, the total number of employees who have started working in one of the towers of the IQ Quarter is 5,500 people.
How are ministerial offices of the future organized?
The ministerial square meters were prepared for work by Rostelecom in the shortest possible time. They represent a digital mega-office, in which the following operate:
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automated workplaces fully equipped with modern technology;
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more than 200 meeting rooms equipped with multimedia;
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own data transmission channel and IP telephony;
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remote access control system;
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Wi-Fi networks;
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video surveillance system.
Thus, the office has created all the conditions for the most productive and safe work of government agencies and their huge number of employees.
Workplaces
Each of the 5,500 employees has an automated workstation, i.e. a PC, telephone and the necessary auxiliary devices are at their complete disposal. The computer is loaded with software and all the required services are connected. Each computer is connected to the Internet and has reliable anti-virus and anti-spam protection.
However, workstations also have some differences, the nature of which depends on the user category and their level of access to information and available resources.
The entire territory of the "Tower of Ministries" is covered by a secure Wi-Fi network with a guest identification system, providing high-speed access to the World Wide Web. At the same time, Rostelecom continuously monitors the operation of the equipment and quickly replaces it if necessary.
Meeting rooms
The building has over 200 meeting rooms, each of which is included in the online booking system and equipped with a conference phone. Most of them have video stands or LCD panels, as well as video or audio recording, sound and video conferencing systems.
Negotiation rooms have been specially created to hold special types of meetings. They are equipped with wireless data transmission systems and a congress system.
Data center
The Tower of Ministries has its own high-tech data center, the total capacity of which is 200 kW. The Federal Tourism Agency was the first to install its systems there.
To improve the security of user data and ministry information, Rostelecom has provided a cloud storage service based on its fault-tolerant data center.
The next stage of the project is planned to be implemented in the near future. It consists of transferring the equipment and information systems of the departments to the Rostelecom data processing center. The computing infrastructure required for this has already been fully created there.
Centralized printing system
Rostelecom has created a comprehensive system for secure printing and scanning of documents, access to which is opened after identification of the employee using a pass or PIN code. It is a complex of separate rooms located on each floor of the building and equipped with multifunctional devices. They are designed to print 25 million sheets per year. In total, the building has 80 rooms with MFPs.
Due to the fact that most of the solutions used in the mega-office of the ministries fully meet all environmental requirements and significantly reduce the consumption of resources, including paper, it can be considered “green”.
Physical protection and cybersecurity
Special attention is paid to the physical protection and security of the data of the "Tower of Ministries". To guarantee the physical safety of employees, a multi-level access control system has been created in the office.
As for security in the virtual world, all IT solutions used in organizing the digital infrastructure are based on equipment and software from Russian manufacturers. Also, the tower has not only a high-quality information protection system against targeted or mass cyberattacks, but also an internal security system that prevents information leakage and violations.
The "Ministry Tower" is connected to Rostelecom's cyber defense monitoring center. Thanks to this, more than three hundred specialists monitor its activities around the clock.
Technical support
The building has a fully-fledged service department, the efficiency of which is ensured by 79 specialists. Among them are masters specializing in IT support, telephony, information security, data transmission networks, printing and other industries.
In order to speed up the response to employee requests as much as possible, the HelpDesk system has been created in the office. It is designed to prevent any requests from being missed and to provide accurate information on the progress of their implementation when contacted at any time.
Internal portal
The "Tower of Ministries" has an internal information portal, which is accessible from each of the 5,500 workstations. With its help, any departmental employee can select and book a suitable multimedia or meeting room for the required time, submit a request for assistance from a technical specialist from the technical support service, find the necessary contacts, or even find out what is offered on the cafeteria menu today.
Surveys were conducted among employees, which showed that the internal portal facilitates the performance of daily tasks and provides an opportunity to establish live communication between employees from different departments. It also helped to identify problems in the work of the service department and quickly eliminate them.
IaaS from Rostelecom
Rostelecom is a modern company that implements the largest integrated IT projects for government orders or corporate clients of various levels. Today, service models are becoming increasingly popular, in which IT infrastructure, related services and equipment are supplied as a single system created on a turnkey basis, i.e. IaaS.
This model gives the customer the opportunity to refuse to invest their own funds in IT infrastructure. The contractor takes on all expenses for equipment and organization of communication channels, compensating all costs with the service provided. This is the model that Rostelecom used when implementing the project in the Tower of Ministries.
